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Complaints: Just pick up the phone
As specified in the law,
the consumer has the right to be
protected against unsafe products,
right to request a recall,
replacement, repair or refund
of any defective products,
among others. Any aggrieved consumer
can call the Ministry of Economy's
toll-free number 600522225 or visit the
ministry's website www.economy.ae/e-complain
(From GulfNews.com)